Dear Customers,
First of all, we would like to sincerely thank you for your trust in our products and your continued support. As a small, family-run business, we truly appreciate it.
This is not an easy message for us to share.
New EU requirements regarding shipping and packaging are currently coming into effect, and we need to carefully review and implement these requirements for certain countries. Unfortunately, this means that we are temporarily unable to offer shipping to some destinations.
Shipping to Germany, Austria, the United Kingdom and Switzerland is not affected, and orders to these countries can continue as usual.
For our customers in the affected countries
We know how disappointing it is when you suddenly cannot order from us as usual. Especially for our long-standing customers. Your trust means a great deal to us, and we do not want to simply leave you without options.
If you are affected by the current shipping restrictions, please get in touch with us at info@tatzenladenshop.de
or use our contact form. We would be very happy to look at your individual situation and see whether there may be a way to help. We cannot promise that we will always be able to find a solution, but we will certainly do our best to help wherever we can.
We would much rather spend our time and energy doing what we love – offering good products we truly believe in, and being there for our customers – than dealing with ever-changing EU requirements and administrative formalities.
Nevertheless, we take these responsibilities seriously and want to make sure that we continue to do things properly and responsibly. Thank you for your understanding while we work through this situation.
Dear Customers, First of all, we would like to sincerely thank you for your trust in our products and your continued support. As a small, family-run business, we truly appreciate it. This is...
read more » Close window EU Shipping Information
Dear Customers,
First of all, we would like to sincerely thank you for your trust in our products and your continued support. As a small, family-run business, we truly appreciate it.
This is not an easy message for us to share.
New EU requirements regarding shipping and packaging are currently coming into effect, and we need to carefully review and implement these requirements for certain countries. Unfortunately, this means that we are temporarily unable to offer shipping to some destinations.
Shipping to Germany, Austria, the United Kingdom and Switzerland is not affected, and orders to these countries can continue as usual.
For our customers in the affected countries
We know how disappointing it is when you suddenly cannot order from us as usual. Especially for our long-standing customers. Your trust means a great deal to us, and we do not want to simply leave you without options.
If you are affected by the current shipping restrictions, please get in touch with us at info@tatzenladenshop.de
or use our contact form. We would be very happy to look at your individual situation and see whether there may be a way to help. We cannot promise that we will always be able to find a solution, but we will certainly do our best to help wherever we can.
We would much rather spend our time and energy doing what we love – offering good products we truly believe in, and being there for our customers – than dealing with ever-changing EU requirements and administrative formalities.
Nevertheless, we take these responsibilities seriously and want to make sure that we continue to do things properly and responsibly. Thank you for your understanding while we work through this situation.
